Without today’s job, there will be no jobs in the future. Without tomorrow’s products and services, there is no future.
Mission, Vision, and Values Statements are nice to have, but they’re missing something—customers and owners.
It’s crucial to track the purchases of your customers, and to understand their purchasing strategies, or your business may be devoured by the Anaconda.
A purchasing culture that does not live by the principles of Lean, and depends on long, thin supply chains, can kill a business.