Balanced Roles: The Owl & The Pussycat
Are you the owl or the pussycat? Either is fine – having both in your organization is ideal – but being aware of the importance of balanced roles in any business is critical.
21
03, 2017
2
11, 2016
Committees and Car Talk
By Alec Pendleton, Big Ideas for Small Companies Consider the modern automobile. From the moment an idea is hatched until the finished product is delivered to a buyer, the process is kind of a miracle. There are, I’m told, about 25,000 parts in a typical car, and every one of them had to go through basically the same process: someone had an idea, and that led to developing specifications, which led to design, then to manufacture, to assembly, to delivery. Starting with a blank sheet of paper, the process can take several years, and at every step along the [...]
7
07, 2015
Normal People in Wrong Processes
By George Taninecz, VP of Research Every day somebody somewhere irritates someone — me included — and the knee-jerk response is to finger the “bad” individual for an incompetence that led to our aggravation. But, as lean experts have been telling us for years, most bad experiences have nothing to do with bad people. These are simply “good people in bad processes.” I’m no lean consultant or practitioner, but I don’t think that’s quite right, either. Leave the labeling of “good” or “bad” to a higher power. I think what we’re really talking about are normal people (aka a [...]