Project Description

Keynotes & Workshops

MPI has designed and delivered hundreds of keynote presentations, strategy workshops, and customer advisory panels on topics ranging from industry trends to the future of leadership. John Brandt, MPI CEO, combines humor and affability with in-depth management theory, strong personal experience, and unparalleled research and analysis resources when he speaks to an audience.

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 For the HarperCollins Leadership, John Brandt delivered a series of brief presentations on customer value—Nincompoopery: Why Your Customers Hate You — and How to Fix It— that shows leaders how to find and kill the corporate stupidity that drives customers crazy.