On Expectations
How often in our work – and in all our relationships, for that matter – do we neglect to articulate what it is we expect of ourselves and of others?
14
06, 2017
19
05, 2017
The Lucky Sperm Club
The adage that “it’s lonely at the top” has a lot of truth to it. Nobody understands your problems, and there’s no one you can discuss them with. Except here.
18
04, 2017
About Customer Service
The more profitable business decision every time is to spend the few extra dollars that it takes to provide superior customer service.
21
03, 2017
Balanced Roles: The Owl & The Pussycat
Are you the owl or the pussycat? Either is fine – having both in your organization is ideal – but being aware of the importance of balanced roles in any business is critical.