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7 11, 2022

Doing the Gemba Walk for Digital Profits

By |2022-11-07T18:34:43+00:00November 7th, 2022|Lean, Manufacturing, Process Improvement|Comments Off on Doing the Gemba Walk for Digital Profits

If you know lean, you’re already familiar with the “gemba walk” (quick refresher: the Toyota/lean idea of “going to the gemba” means to observe the work in the actual place where it happens). The Digital Transformation for Manufacturers project (an MPI collaboration funded by the U.S. Department of Commerce) has everything you need to know about how to take a gemba walk that helps your company become the digital leader it was born to be. How? By deepening focus: as a team walks through a facility, it identifies a digital weakness —and then team members wrap their cross-functional brains [...]

7 07, 2015

Normal People in Wrong Processes

By |2016-12-21T22:49:52+00:00July 7th, 2015|George Taninecz, Lean, People, Process|Comments Off on Normal People in Wrong Processes

By George Taninecz, VP of Research Every day somebody somewhere irritates someone — me included — and the knee-jerk response is to finger the “bad” individual for an incompetence that led to our aggravation. But, as lean experts have been telling us for years, most bad experiences have nothing to do with bad people. These are simply “good people in bad processes.” I’m no lean consultant or practitioner, but I don’t think that’s quite right, either. Leave the labeling of “good” or “bad” to a higher power. I think what we’re really talking about are normal people (aka a [...]