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2 11, 2016

Committees and Car Talk

By |2017-02-09T19:19:38+00:00November 2nd, 2016|Alec Pendleton, People, Process, Small Business Advice|Comments Off on Committees and Car Talk

By Alec Pendleton, Big Ideas for Small Companies Consider the modern automobile.  From the moment an idea is hatched until the finished product is delivered to a buyer, the process is kind of a miracle.  There are, I’m told, about 25,000 parts in a typical car, and every one of them had to go through basically the same process: someone  had an idea, and that led to developing specifications, which led to design, then to manufacture, to assembly, to delivery.  Starting with a blank sheet of paper, the process can take several years, and at every step along the [...]

7 07, 2015

Normal People in Wrong Processes

By |2016-12-21T22:49:52+00:00July 7th, 2015|George Taninecz, Lean, People, Process|Comments Off on Normal People in Wrong Processes

By George Taninecz, VP of Research Every day somebody somewhere irritates someone — me included — and the knee-jerk response is to finger the “bad” individual for an incompetence that led to our aggravation. But, as lean experts have been telling us for years, most bad experiences have nothing to do with bad people. These are simply “good people in bad processes.” I’m no lean consultant or practitioner, but I don’t think that’s quite right, either. Leave the labeling of “good” or “bad” to a higher power. I think what we’re really talking about are normal people (aka a [...]