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11 11, 2022

The 7 Processes for Holiday Survival: Thanksgiving Edition

By |2022-11-11T19:24:16+00:00November 11th, 2022|Growth, Holiday, Humor, People, Process|Comments Off on The 7 Processes for Holiday Survival: Thanksgiving Edition

"There's a sale on Process Mapping, aisle 12!" At MPI, we help companies analyze seven fundamental processes that can deliver value to customers. This week we asked ourselves: Why limit ourselves to business processes when there’s another CRITICAL process in need of help — surviving the holidays! Introducing: The 7 Processes for Holiday Survival  – Thanksgiving Edition. At which of these processes are you great? At which are you ridiculously terrible? Analyze your performance now! Research and Development (R&D): Imagining, innovating, and designing great new products, such as your brand-new, organic, oddly flavor-free Artisanal Stuffing with Raisins recipe. We’ll [...]

18 12, 2018

Life Cycles of the (Not-So) Rich and (Formerly) Famous

By |2018-12-19T16:59:23+00:00December 18th, 2018|Alec Pendleton, Big Ideas for Small Companies, Business, Customer Service, Growth, Process, Small Business Advice, Strategy, Value Proposition|Comments Off on Life Cycles of the (Not-So) Rich and (Formerly) Famous

Jeff Bezos, the richest man in the world and the founder of Amazon, recently predicted to a group of employees that “Amazon will go bankrupt.” He was reflecting on the recent bankruptcy of Sears, which not that long ago was as formidable as Amazon is today. “If you look at large companies,” he said, “their lifespans tend to be 30-plus years, not a hundred-plus years.” I know what you’re thinking: That doesn’t seem right. Large companies have enduring strength. Massive corporations such as those in the Dow Jones Industrial Average (DJIA) are cornerstones of our economy. We don’t think [...]

2 11, 2016

Committees and Car Talk

By |2017-02-09T19:19:38+00:00November 2nd, 2016|Alec Pendleton, People, Process, Small Business Advice|Comments Off on Committees and Car Talk

By Alec Pendleton, Big Ideas for Small Companies Consider the modern automobile.  From the moment an idea is hatched until the finished product is delivered to a buyer, the process is kind of a miracle.  There are, I’m told, about 25,000 parts in a typical car, and every one of them had to go through basically the same process: someone  had an idea, and that led to developing specifications, which led to design, then to manufacture, to assembly, to delivery.  Starting with a blank sheet of paper, the process can take several years, and at every step along the [...]

7 07, 2015

Normal People in Wrong Processes

By |2016-12-21T22:49:52+00:00July 7th, 2015|George Taninecz, Lean, People, Process|Comments Off on Normal People in Wrong Processes

By George Taninecz, VP of Research Every day somebody somewhere irritates someone — me included — and the knee-jerk response is to finger the “bad” individual for an incompetence that led to our aggravation. But, as lean experts have been telling us for years, most bad experiences have nothing to do with bad people. These are simply “good people in bad processes.” I’m no lean consultant or practitioner, but I don’t think that’s quite right, either. Leave the labeling of “good” or “bad” to a higher power. I think what we’re really talking about are normal people (aka a [...]