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The Manufacturing Performance Institute (MPI) and its affiliates (“Management Performance Institute” or “we”) are committed to protecting the privacy of the personally-identifiable information that we collect from you as you use this Web site (the “Site”). The scope of MPI’s commitment is detailed in this Privacy Policy. By submitting information, you agree to MPI’s use of such information as described herein.

Personally-identifiable information collection

MPI collects personally-identifiable information on certain areas of the Site when users register, request publications or other information, sign up for conferences and events, and participate in user posting areas, such as bulletin boards, discussion forums, and surveys. The personally-identifiable information collected may consist of information that you provide, such as names, mailing addresses, e-mail addresses, telephone and fax numbers. In addition, MPI collects certain information that you do not visibly enter, such as your IP address, browsing pattern on the Site, click stream, and the status of cookies placed on your computer by MPI, as described below.

Use of personally-identifiable information

MPI uses your personally-identifiable information to fulfill your requests for information, to process your requests to participate in conferences and events, or for such other business purposes as you may initiate or request. MPI also uses personally-identifiable information to perform statistical analyses of user behavior in order to measure interest in specific areas and information posted on our Site. MPI uses personally-identifiable information collected from cookies and IP addresses as described below. MPI does not provide your personally-identifiable information to any of its partners.

Cookies and IP addresses

The Site uses cookies to identify you and your interests and to track usage of the Site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the Site and on Web sites to which you may link in order to use some of our features. By accepting our cookie, additional site functionality may be available to you. A user who does not accept the cookie from the Site may not be able to access certain areas of the Site. MPI also logs IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and to administer the Site. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies, or you can refuse all cookies by turning them off in your web browser.

Personally-identifiable information disclosure to third parties

MPI will not intentionally disclose or transfer (and will take reasonable steps to protect the confidentiality and security, and to prevent the unauthorized or accidental disclosure of) your personally-identifiable information to third parties (i.e., persons or entities that are not affiliates of MPI), whether for such third parties’ marketing purposes or otherwise, subject only to the following exceptions: MPI may disclose your personally-identifiable information to third parties in the event that such disclosure is required by the laws, rules, or regulations of any nation, state, or other applicable jurisdiction; and MPI may disclose your personally-identifiable information if, in connection with submitting the information, you consent to such disclosure.

Links to third-party sites

MPI may provide links to third-party Web sites as a service to our users. In addition, some of the content appearing to be on this Site may be supplied by third parties, for example, in instances of framing of third- party Web sites or incorporation through framesets of content supplied by third-party servers. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party Web sites, which may differ from those of this Site. We encourage you to review and understand the privacy policies on these Web sites before providing any information to them.

Security

MPI has implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized MPI personnel are provided access to personally-identifiable information, and these employees are required to treat this information as confidential. Despite these precautions, MPI cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.

Children’s on-line privacy protection

MPI understands the importance of protecting children’s privacy, especially in an on-line environment. The Site is not intentionally designed for or directed at children 13 years of age or younger, and MPI will not intentionally collect or maintain information about anyone under the age of 13.

Consent; Changes to Privacy Policy

By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. This Privacy Policy was last updated on September 21, 2006.

Contact Us

If you have any questions about our Privacy Policy, please contact us at MPI Group, P.O. Box 201610, Shaker Heights, OH 44120.

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