More on the Art of Measurement
You must be sure that simple measurements aren’t misleading; that they reveal the truth, rather than obscure it.
You must be sure that simple measurements aren’t misleading; that they reveal the truth, rather than obscure it.
The more profitable business decision every time is to spend the few extra dollars that it takes to provide superior customer service.
Are you the owl or the pussycat? Either is fine – having both in your organization is ideal – but being aware of the importance of balanced roles in any business is critical.
Ten things a day: Whatever you are facing, saving a business in trouble, or even just improving an already-successful business, it’s great advice.